Papers

Please see my CV for additional papers, or my entry on Google Scholar for additional citation information.

2017

Palen, Leysia and Amanda Hughes (to appear). Social Media in Disaster Communication. In Handbook of Disaster Research (2nd edition), Havidan Rodrigues, Joseph E. Trainor, William Donner and Antonio Paniagua Guzman (eds.), Springer.

Soden, Robert, Leah Sprain and Leysia Palen (2017 to appear). Thin Grey Lines: Confrontations with Risk on Colorado’s Front Range. In Proceedings of the 2017 ACM Conference on Human Factors in Computing Systems (CHI 2017), Denver, CO, long paper. (Honorable Mention Award).

Bica, Melissa, Leysia Palen and Chris Bopp (2017). Visual Representations of Disaster. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). ACM, New York, NY, USA, 1262-1276. 

2016

Palen, Leysia and Kenneth M. Anderson (2016). Crisis Informatics—New Data for Extraordinary Times. Science, Vol 353, Issue 6296, 15 Jul 2016, pp. 224-225. DOI: 10.1126/science.aag2579.

Kogan, Marina, Jennings Anderson, Robert Soden, Kenneth M. Anderson and Leysia Palen (2016). Collaboration in OpenStreetMap: A Network Analysis of Two Humanitarian Events. Proceedings of the ACM 2016 Conference on Human Factors in Computing Systems (CHI 2016), San Jose, CA, long paper.

Soden, Robert and Leysia Palen (2016). Infrastructure in the Wild: What Mapping in Post-Earthquake Nepal Reveals about Infrastructural Emergence. Proceedings of the ACM 2016 Conference on Human Factors in Computing Systems (CHI 2016), San Jose, CA, long paper.

Anderson, Jennings, Marina Kogan, Melissa Bica, Leysia Palen, Kevin Stowe, Kenneth M. Anderson, Rebecca Morss, Julie Demuth, Heather Lazrus, Olga Wilhelmi, Jennifer Henderson (2016). Far Far Away in Far Rockaway: Responses to Risks and Impacts during Hurricane Sandy through First-Person Social Media Narratives. Proceedings of the Information Systems for Crisis Response and Management, Rio de Janeiro, Brazil, pp. TBD (~6000 words).

Anderson, Jennings, Robert Soden, Kenneth M. Anderson, Marina Kogan, and Leysia Palen (2016). EPIC-OSM: A Software Framework for OpenStreetMap Data Analytics. Proceedings of the Hawaii International Conference on System Sciences (HICSS), pp. 5468-5477.

2015

Palen, Leysia, Robert Soden, T. Jennings Anderson, Mario Barrenechea (2015). Success and Scale in a Data-Producing Organization: The Socio-Technical Evolution of OpenStreetMap in Response to Humanitarian Events. Computer Human Interaction 2015, Seoul, South Korea.

Soden, R., Palen, L. , Chase, C., Deniz, D., Arneson, E., Sprain, L., Goldstein, B., Liel, A., Javernick-Will, A., Dashti, S. (2015). The Polyvocality of Resilience: Discovering a Research Agenda through Interdisciplinary Investigation and Community Engagement, Proceedings of the Information Systems for Crisis Response and Management, Kristiansand, Norway (May 24-28). (Nominated in the Best Student Paper Category (Soden)).

White, J. and Palen, L., (2015). Participatory Mapping for Disaster Preparedness: The Development and Standardization of Animal Evacuation Maps. Proceedings of the Information Systems for Crisis Response and Management, Kristiansand, Norway.
Supplemental Mapping and How-To Materials for Public Use

White, Joanne and Leysia Palen. (2015). Expertise in the Wired Wild West. Computer Supported Cooperative Work 2015. (Honorable Mention for "Best of CSCW").

Kogan, Marina, Leysia Palen and Ken Anderson. (2015). Tweet Local, Retweet Global: Retweeting by the Geographically-Vulnerable during Hurricane Sandy. Computer Supported Cooperative Work 2015.

Barrenechea, Mario, Kenneth Anderson, Leysia Palen and Joanne White (2015). Engineering Crowdwork for Disaster Events: The Human-Centered Development of a Lost-and-Found Tasking Environment. In the Proceedings of the Hawaii International Conference on System Sciences (HICSS), long paper.

2014

Hughes, Amanda and Leysia Palen. 2014. “Social Media in Emergency Management: Academic Perspective” in Critical Issues in Disaster Science and Management: A Dialogue Between Scientists and Emergency Managers. Joseph E. Trainor and Tony Subbio (eds.) FEMA in Higher Education Program.

Soden, R. and Palen, L. (2014). From Crowdsourced Mapping to Community Mapping: The Post-Earthquake Work of OpenStreetMap Haiti.  COOP 2014.

Dashti, S., Palen, L., Heris, M., Anderson, K., Anderson, S., Anderson, J. (2014).  Supporting Disaster Reconnaissance with Social Media Data: A Design-Oriented Case Study of the 2013 Colorado Floods. To appear in the Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2014). (Best Paper Nomination)

Soden, R., Budhathoki, N., Palen, L. (2014). Resilience and the Crisis Informatics Agenda: Lessons Learned from Open Cities Kathmandu. Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2014). (Best Student Paper Nomination)

St. Denis, L., Palen, L and Anderson, K (2014). Mastering Social Media: An Analysis of Jefferson County's Communications during the 2013 Colorado Floods. Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2014). (Best Student Paper Nomination)

Hughes, A., St. Denis, L., Palen, L., Anderson, K. (2014). Online Public Communications by
 Police & Fire Services during the 2012 Hurricane Sandy. Proceedings of the ACM 2014 Conference on Human Factors in Computing Systems (CHI 2014), Toronto, 10 pages.

White, Joanne, Leysia Palen and Kenneth Anderson (2014). Digital Mobilization in Disaster Response: The Work & Self-Organization of On-Line Pet Advocates in Response to Hurricane Sandy. Proceedings of the ACM 2014 Conference on Computer Supported Cooperative Work, Baltimore, MD.

2013

Anderson, K., Schram, A., Alzabarah, A., and Palen, L. (2013). "Architectural Implications of Social Media Analytics in Support of Crisis Informatics Research” In IEEE Bulletin of the Technical Committee on Data Engineering, 36(3), 13-20.

Starbird, Kate and Leysia Palen (2013). Working and Sustaining the Virtual Disaster Desk. Proceedings of the ACM Conference on Computer Supported Cooperative Work, San Antonio, TX, pages 491-502. Best Paper Award (top 1% of all submissions).

2012

Hughes, Amanda and Leysia Palen (2012). The Evolving Role of the Public Information Officer: An Examination of Social Media in Emergency Management, Journal of Homeland Security and Emergency Management. Volume 9, Issue 1 ISSN (Online) 1547-7355, DOI:10.1515/1547- 7355.1976, June 2012.

Liu, Sophia, Leysia Palen and Elisa Giaccardi (2012). Heritage Matters in Crisis Informatics: How Information and Communication Technology Can Support Legacies of Crisis Events. In Christine Hagar (Ed) Crisis Information Management: Communication and Technologies, Chandos Publishing. 

Mark, Gloria, Mossaab Bagdouri, Leysia Palen, James H. Martin, Ban Al-Ani, Ken Anderson (2012). Blogs as a Collective War Diary2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA. 

Sarcevic, Aleskandra, Leysia Palen, Joanne White, Mossaab Bagdouri, Kate Starbird, Kenneth M. Anderson, (2012). "Beacons of Hope" in Decentralized Coordination: Learning from On-the-Ground Medical Twitterers During the 2010 Haiti Earthquake. 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Starbird, Kate, Leysia Palen, Sophia B. Liu, Sarah Vieweg, Amanda Hughes, Aaron Schram, Kenneth Mark Anderson, Mossaab Bagdouri, Joanne White, Casey McTaggart, and Chris Schenk (2012. Promoting Structured Data in Citizen Communications during Disaster Response: An Account of Strategies for Diffusion of the “Tweak the Tweet” Syntax. In Christine Hagar (Ed) Crisis Information Management: Communication and Technologies, Chandos Publishing. 

Starbird, Kate and Leysia Palen (2012). (How) Will the Revolution be Retweeted?: Information Propagation in the 2011 Egyptian Uprising. 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Starbird, Kate, Grace Muzny and Leysia Palen (2012). Learning from the Crowd: Collaborative Filtering Techniques for Identifying On-the-Ground Twitters during Mass Disruptions. To appear in the Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2012), Vancouver, BC. 

St. Denis, Amanda Hughes and Leysia Palen (2012). Trial By Fire: The Deployment of Trusted Digital Volunteers in the 2011 Shadow Lake Fire To appear in the Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2012), Vancouver, BC. 

2011 

Palen, Leysia, Sarah Vieweg and Kenneth Mark Anderson (2011). Supporting “Everyday Analysts” in Time- and Safety- Critical Situations. The Information Society Journal, 27(1), pp. 52-62.

Starbird, Kate and Leysia Palen (2011). More than the Usual Suspects: The Physical Self and Other Resources for Learning to Program Using a 3D Avatar Environment, Proceedings of the I-Conference, Seattle WA, Feb 2011. 

Sarcevic, Aleksandra, Leysia Palen and Randall Burd (2011). Coordinating Time-Critical Work with Role-Tagging. Proceedings of the ACM 2011 Conference on Computer Supported Cooperative Work (CSCW 2011), Hangzhou, China, long paper.

Starbird, Kate and Leysia Palen (2011). “Voluntweeters:” Self-Organizing by Digital Volunteers in Times of Crisis. Proceedings of the ACM 2011 Conference on Computer Human Interaction (CHI 2011), Vancouver, BC, Canada, long paper. (Honorable Mention for “Best of CSCW”).

Verma, Sudha, Sarah Vieweg, Will Corvey, Leysia Palen, Jim Martin, Martha Palmer, Aaron Schram and Ken Anderson (2011). NLP to the Rescue? Extracting "Situational Awareness" Tweets During Mass Emergency. Proceedings of the Fifth International AAAI Conference on Weblogs and Social Media, 17-21 July 2011, Barcelona, Spain. 

2010

Palen, Leysia, Kenneth Mark Anderson, Gloria Mark, James Martin, Douglas Sicker, Martha Palmer, Dirk Grunwald (2010). A Vision for Technology-Mediated Support for Public Participation & Assistance in Mass Emergencies & Disasters. Association of Computing Machinery and British Computing Society’s 2010 Conference on Visions of Computer Science. (long paper, ~12 pages). 

Vieweg, Sarah, Amanda Hughes, Kate Starbird, Leysia Palen (2010). Microblogging During Two Natural Hazards Events: What Twitter May Contribute to Situational Awareness. The Proceedings of the ACM 2010 Conference on Computer Human Interaction (CHI 2010), pp. 1079-1088.

Starbird, Kate, Leysia Palen, Amanda Hughes and Sarah Vieweg (2010). Chatter on The Red: What Hazards Threat Reveals about the Social Life of Microblogged Information. The Proceedings of the ACM 2010 Conference on Computer Supported Cooperative Work (CSCW 2010), pp. 241-250 (Nominated for “Best of CSCW”).

Sicker, Douglas C., Leysia Palen, Dirk Grunwald, Kenneth Mark Anderson, Lisa Blumensaadt (2010). Policy Issues Facing the Use of Social Network Information During Times of Crisis. In the Proceedings of the 38th Research Conference on Communication, Information and Internet Policy (TPRC 2010), Arlington, VA (October 2010).

Liu, Sophia B. and Leysia Palen (2010). The New Cartographers: Crisis Map Mashups and the Emergence of Neographic Practice. Special Issue on Mapping Hazards and Disasters in the Cartography and Geographic Information Science (CaGIS) Journal, 37 (1), pp 69-90.

Starbird, Kate and Leysia Palen (2010). Pass It On?: Retweeting in Mass Emergencies.  Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2010), Seattle, WA. (Nominated for Best Paper)

2009

Palen, Leysia, Sarah Vieweg, Sophia Liu, Amanda Hughes (2009). Crisis in a Networked World: Features of Computer-Mediated Communication in the April 16, 2007 Virginia Tech Event. Social Science Computing Review, Sage, (pp 467-480). Local download: 

 Liu, Sophia and Leysia Palen (2009). Spatiotemporal Mashups: A Survey of Current Tools to Inform Next Generation Crisis Support. Proceedings of the 2009 Information Systems for Crisis Response and Management Conference (ISCRAM 2009), Gothenberg, Sweden.

Hughes, Amanda and Leysia Palen (2009). Twitter Adoption and Use in Mass Convergence and Emergency Events. Proceedings of the 2009 Information Systems for Crisis Response and Management Conference (ISCRAM 2009), Gothenberg, Sweden.

Liu, Sophia, Leysia Palen, Jeannette Sutton, Amanda Hughes and Sarah Vieweg (2009). Citizen Photojournalism During Crisis Events. In Allan, S. and Thorsen, E. (Eds.), Citizen Journalism: Global Perspectives. New York: Peter Lang.

2008

Palen, Leysia and Vieweg, Sarah (2008). The Emergence of Online Widescale Interaction in Unexpected Events: Assistance, Alliance and Retreat (long paper)The 2008 ACM Proceedings of Computer Supported Cooperative Work Conference (CSCW 2008), November, San Diego. 

Shklovski, Irina, Leysia Palen and Jeannette Sutton (2008). Finding Community Through Information and Communication Technology in Disaster Events (long paper). The 2008 ACM Proceedings of Computer Supported Cooperative Work Conference, November, San Diego.

Giaccardi, Elisa and Leysia Palen (2008). The Social Production of Heritage Through Cross-Media Interaction: Making Place for Place Making, International Journal of Heritage Studies, 14:3 in press.

Palen, Leysia and Susanne Bødker (2008). Don't Get Emotional! Lecture Notes in Computer Science (LNCS) (Special issue on Affect & Emotion in HCI), Springer.

Sanusi, Alena and Leysia Palen  (2008). Of Coffee Shops and Parking Lots: Considering Matters of Space and Place in the Use of Public Wi-Fi, Computer Supported Cooperative Work Journal, Springer. (2007 On-line First entry here)

Palen, Leysia (2008). A Computer Supported Cooperative Work Sampler. In (Erickson & McDonald, Eds.) HCI Remixed: Reflections on Works That have Influenced the Human Computer Interaction Community, MIT Press.  

Palen, Leysia (2008). Online Social Media in Crisis Events (short article). EDUCAUSE Quarterly, vol. 31, no. 3 (July–September 2008).

Sutton, Jeannette, Leysia Palen, Irina Shklovski. (2008). Backchannels on the Front Lines: Emergent Use of Social Media in the 2007 Southern California Fires. Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008)

Liu, Sophia, Leysia Palen, Jeannette Sutton, Amanda Hughes, Sarah Vieweg. (2008). In Search of the Bigger Picture: The Emergent Role of On-Line Photo-Sharing in Times of Disaster. Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008)    **Tied for best student paper award**

Hughes, Amanda, Leysia Palen, Jeannette Sutton, Sophia Liu, and Sarah Vieweg. (2008). “Site-Seeing” in Disaster: An Examination of On-Line Social Convergence Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008)  **Tied for best student paper award**

Vieweg, Sarah, Leysia Palen, L. Sophia Liu, Amanda Hughes, and Jeannette Sutton (2008). Collective Intelligence in Disaster: An Examination of the Phenomenon in the Aftermath of the 2007 Virginia Tech Shootings. Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008) **Tied for best student paper award**

2007

Palen, Leysia, Sarah Vieweg, Jeannette Sutton, Sophia Liu and Amanda Hughes (2007). Crisis Informatics: Studying Crisis in a Networked World. Proceedings of the Third International Conference on E-Social Science, Ann Arbor, MI, Oct 7-9, 2007. 

Palen, Leysia and Sophia B. Liu (2007). Citizen Communications in Crisis: Anticipating a Future of ICT-Supported Participation, Proceedings of the ACM Conference on Human Factors in Computing Systems/Computer Human Interaction (CHI 2007), 727-736.

Palen, Leysia, Starr Roxanne Hiltz, and Sophia Liu (2007). Online Forums Supporting Grassroots Participation in Emergency Preparedness and Response. Communications of the ACM, 50 (3) (Mar. 2007): 54-58

 Palen, Leysia and Hughes, Amanda (2007). When Home Base Is Not a Place: Parents’ Use of Mobile Telephones, Personal and Ubiquitous Computing Journal, Springerpp. 338 -348.

Ackerman, Mark and Leysia Palen (2007). The Zephyr Help Instance As a CSCW Resource, In Mark S. Ackerman, Christine Halverson, Thomas Erickson, and Wendy A.  Kellogg (eds.), Resources, Co-Evolution and Artifacts: Theory in CSCW, London: Springer.

2006

Palen, Leysia and Stinne Aaløkke (2006). Of Pillboxes and Piano Benches: 'Home-Made' Methods for Managing MedicationACM Computer Supported Cooperative Work Conference 2006, 79-88. 

 Kristensen, Margit, Morten Kyng and Leysia Palen (2006). Participatory Design in Emergency Medical Service: Designing for Future PracticeProceedings of the ACM Conference on Human Factors in Computing Systems CHI 2006, 161-170. 

 Grinter, Rebecca, Leysia Palen and Margery Eldridge (2006). Chatting with Teenagers: Considering the Place of Chat Technologies in Teen Life. ACM Transactions on Human Computer Interaction, 13, (4): 423-447.

2005

Harper, Richard, Leysia Palen and Alex Taylor (Eds.) (2005). The Inside Text: Social Perspectives on SMS in the Mobile Age. Springer: Netherlands. (edited book)

2003

Palen, Leysia and Paul Dourish (2003). Unpacking "Privacy" for a Networked World. Proceedings of the ACM Conf on Human Factors in Computing Systems (CHI 2003) (Fort Lauderdale, FL). New York: ACM, 129-136

2002

Palen, Leysia and Marilyn Salzman (2002). Voice-Mail Diary Studies for Naturalistic Data Capture under Mobile Conditions. Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW '02), New Orleans, Louisiana, 87-95. 

 Grinter, Rebecca and Leysia Palen (2002). Instant Messaging in Teen Life. Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW '02), New Orleans, Louisiana, 21-30.

Palen, Leysia and Marilyn Salzman (2002). Beyond the Handset: Designing for Wireless Communications Usability. ACM Transactions on Human Computer Interaction, 9(2):125-151.

 Palen, Leysia (2002). Mobile Telephony in a Connected Life. Communications of the ACM, 45 (3): 78-82.

Palen, Leysia and Jonathan Grudin (2002). Discretionary Adoption of Group Support Software, In B. E. Munkvold (Ed.) Implementing CollaborationTechnologies in Industry: Case Examples and Lessons Learned, Springer, London.

2001

Palen, Leysia, Marilyn Salzman, and Edward Youngs (2001). Discovery and Integration of Mobile Communications in Everyday Life. Personal and Ubiquitous Computing Journal, 5 (2): 109-122.

2000

Palen, Leysia, Marilyn Salzman and Edward Youngs (2000). Going Wireless: Behavior and Practice of New Mobile Phone Users. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW '00), Philadelphia, PA, pp. 201-210.

1999

Palen, Leysia (1999). Social, Individual & Technological Issues for Groupware Calendar SystemsProceedings of the ACM Conference on Human Factors in Computing Systems (CHI 99),pp. 17-24.

1998

Hutchins, Edwin & Leysia Palen (1998). Constructing Meaning from Space, Gesture and Speech. In L. B. Resnick, R. Saljo, C. Pontecorvo, and B. Burge (Eds.) Discourse, Tools, and Reasoning: Situated Cognition and Technologically Supported Environments, Springer-Verlag, Germany.

 Leysia Palen (1998). Calendars on the New Frontier: Challenges of Groupware TechnologyDissertation, Information & Computer Science, University of California, Irvine.

1997

Moran, Thomas P., Leysia Palen, Steve Harrison, Patrick Chiu, Don Kimber, Scott Minneman, William van Melle & Polle Zellweger (1997). "I'll Get That Off the Audio:" A Case Study of Salvaging Multimedia Meeting Records. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '97), ACM: New York, pp. 202-209. 

1996

Ackerman, Mark S. & Leysia Palen (1996). The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'96), M. Tauber (Ed.), ACM: New York, pp. 268-275. 

1995

Grudin, Jonathan & Leysia Palen (1995). Why Groupware Succeeds: Discretion or Mandate? Proceedings of the 4th European Conference on Computer-Supported Cooperative Work, (ECSCW'95) H. Marmolin, Y. Sundblad, K. Schmidt (Eds.), Kluwer Academic Publishers: Dordrecht, pp. 263-278.

Please see my CV for short articles, and articles prior to 1995.