Crisis Informatics Articles

 

What is Crisis Informatics?

We envision Crisis Informatics as an area of research and development that takes an integrated perspective on the technical, social and informational aspects of crisis (see also Christine Hagar). We situate our research activities within the context of the full disaster lifecycle—preparation, warning, impact, response and recovery. The "information arena" of disaster varies by the spatial, temporal and subsequent social arrangements of the hazard upon a built environment (Palen & Liu, 2007). Such arrangements have distinct implications for technology implementation and deployment.

Additionally, the extended social arena of disaster response is widening in the presence of pervasive information technology (Palen et al, 2007), and has significant consequences on emergency management practice, structures, and policy (Palen & Liu, 2007). In short, we describe Crisis Informatics as:

—concerning itself with the extended social arena of disaster response to account for the information space that spans preparation, warning, response and recovery so that we may...

—...strive for socially- and behaviorally-informed development of ICT for crisis situations.

In our research at CU, we tend to focus on the needs of members of the public, though that does not at all exclusively define the area of crisis informatics.

Perspective Pieces

Palen, Leysia, Kenneth Mark Anderson, Gloria Mark, James Martin, Douglas Sicker, Martha Palmer, Dirk Grunwald (2010). A Vision for Technology-Mediated Support for Public Participation & Assistance in Mass Emergencies & Disasters. Association of Computing Machinery and British Computing Society’s 2010 Conference on Visions of Computer Science. (long paper, ~12 pages).

Palen, Leysia and Sophia B. Liu (2007). Citizen Communications in Crisis: Anticipating a Future of ICT-Supported Participation, Proceedings of the ACM Conference on Human Factors in Computing Systems CHI 2007, 727-736.

Palen, Leysia, Sarah Vieweg and Kenneth Mark Anderson (2011). Supporting “Everyday Analysts” in Time- and Safety- Critical Situations. The Information Society Journal, 27(1), pp. 52-62.

Palen, Leysia, Starr Roxanne Hiltz, and Sophia Liu (2007). Online Forums Supporting Grassroots Participation in Emergency Preparedness and Response. Communications of the ACM, 50 (3) (Mar. 2007): 54-58.

Microblogging

Starbird, Kate and Leysia Palen (to appear 2012). (How) Will the Revolution be Retweeted?: Information Propagation in the 2011 Egyptian Uprising. To appear in 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Sarcevic, Aleskandra, Leysia Palen, Joanne White, Mossaab Bagdouri, Kate Starbird, Kenneth M. Anderson, (to appear 2012). “Beacons of Hope” in Decentralized Coordination: Learning from On-the-Ground Medical Twitterers During the 2010 Haiti Earthquake To appear in 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Starbird, Kate and Leysia Palen (2011). Voluntweeters:” Self-Organizing by Digital Volunteers in Times of Crisis. ACM 2011 Conference on Computer Human Interaction (CHI 2011), Vancouver, BC, Canada.

Starbird, Kate, Leysia Palen, Amanda Hughes and Sarah Vieweg (2010). Chatter on The Red: What Hazards Threat Reveals about the Social Life of Microblogged Information. Proceedings of the ACM 2010 Conference on Computer Supported Cooperative Work (CSCW 2010) (10 pages; ~8K words, pp. TBA) (Nominated for “Best of CSCW”)

Starbird, Kate and Leysia Palen (2010). Pass It On?: Retweeting in Mass Emergencies.  Proceedings of the Conference on Information Systems for Crisis Response and Management (ISCRAM 2010), Seattle, WA. (Nominated for Best Paper)

Vieweg, Sarah, Amanda Hughes, Kate Starbird, Leysia Palen (2010). Microblogging During Two Natural Hazards Events: What Twitter May Contribute to Situational Awareness. To appear in the Proceedings of the ACM 2010 Conference on Computer Human Interaction. 

Hughes, Amanda and Leysia Palen (2009). Twitter Adoption and Use in Mass Convergence and Emergency Events. Proceedings of the 2009 Information Systems for Crisis Response and Management Conference (ISCRAM 2009), Gothenberg, Sweden.

Collective Intelligence

Palen, Leysia, Sarah Vieweg, Sophia Liu, Amanda Hughes (2009). Crisis in a Networked World: Features of Computer-Mediated Communication in the April 16, 2007 Virginia Tech Event. Social Science Computing Review, Sage, (pp 467-480).

Vieweg, Sarah, Leysia Palen, L. Sophia Liu, Amanda Hughes, and Jeannette Sutton (2008). Collective Intelligence in Disaster: An Examination of the Phenomenon in the Aftermath of the 2007 Virginia Tech Shootings. Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008).   
**Tied for best student paper award**

Hughes, Amanda and Leysia Palen (2009). Twitter Adoption and Use in Mass Convergence and Emergency Events. Proceedings of the 2009 Information Systems for Crisis Response and Management Conference (ISCRAM 2009), Gothenberg, Sweden.

Crisis Mashups

Liu, Sophia B. and Leysia Palen (2010). The New Cartographers: Crisis Map Mashups and the Emergence of Neogeographic Practice. Special Issue on Mapping Hazards and Disasters in the Cartography and Geographic Information Science (CaGIS) Journal, 37 (1), pp 69-90.

Liu, Sophia and Leysia Palen (2009). Spatiotemporal Mashups: A Survey of Current Tools to Inform Next Generation Crisis Support. Proceedings of the 2009 Information Systems for Crisis Response and Management Conference (ISCRAM 2009), Gothenberg, Sweden.

Digital Convergence

Starbird, Kate and Leysia Palen (to appear 2012). (How) Will the Revolution be Retweeted?: Information Propagation in the 2011 Egyptian Uprising. To appear in 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Palen, Leysia and Vieweg, Sarah (2008). The Emergence of Online Widescale Interaction in Unexpected Events: Assistance, Alliance and Retreat (long paper). In the 2008 ACM Proceedings of Computer Supported Cooperative Work Conference, November, San Diego.

Liu, Sophia, Leysia Palen, Jeannette Sutton, Amanda Hughes, Sarah Vieweg. (2008). In Search of the Bigger Picture: The Emergent Role of On-Line Photo-Sharing in Times of Disaster. Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008)    
**Tied for best student paper award**
Hughes, Amanda, Leysia Palen, Jeannette Sutton, Sophia Liu, and Sarah Vieweg. (2008). “Site-Seeing” in Disaster: An Examination of On-Line Social Convergence Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008).  
**Tied for best student paper award**

Social Media in Diffuse Events

Mark, Gloria, Mossaab Bagdouri, Leysia Palen, James H. Martin, Ban Al-Ani, Ken Anderson (to appear 2012). Blogs as a Collective War Diary. To appear in 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Sutton, Jeannette, Leysia Palen, Irina Shklovski. (2008). Backchannels on the Front Lines: Emergent Use of Social Media in the 2007 Southern California Fires. Proceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 2008). 

Shklovski, Irina, Leysia Palen and Jeannette Sutton (2008). Finding Community Through Information and Communication Technology in Disaster Events (long paper). In the 2008 ACM Proceedings of Computer Supported Cooperative Work Conference, November, San Diego.

Emergency Medicine

Kristensen, Margit, Morten Kyng and Leysia Palen (2006). Participatory Design in Emergency Medical Service: Designing for Future Practice. Proceedings of the ACM Conference on Human Factors in Computing Systems CHI 2006, 161-170. 

Sarcevic, Aleksandra, Leysia Palen and Randall Burd (2011). Coordinating Time-Critical Work with Role-Tagging. To appear in the ACM 2011 Conference on Computer Supported Cooperative Work (CSCW 2011), Hangzhou, China, long paper, pp. TBA.

Sarcevic, Aleskandra, Leysia Palen, Joanne White, Mossaab Bagdouri, Kate Starbird, Kenneth M. Anderson, (to appear 2012). “Beacons of Hope” in Decentralized Coordination: Learning from On-the-Ground Medical Twitterers During the 2010 Haiti Earthquake To appear in 2012 ACM Conference on Computer Supported Cooperative Work, Bellevue, WA.

Policy

Sicker, Douglas C., Leysia Palen, Dirk Grunwald, Kenneth Mark Anderson, Lisa Blumensaadt (2010). Policy Issues Facing the Use of Social Network Information During Times of Crisis. In the Proceedings of the 38th Research Conference on Communication, Information and Internet Policy (TPRC 2010), Arlington, VA (October 2010).